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Blogs

THE SPITFIRES TAKE OFF WITH NEC UNIVERGE BLUE CONNECT

Eastleigh FC upgrades communications capabilities and reduces IT admin and costs by 30% with NEC. Read the UC Today Blog on www.uctoday.com

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The Smart Approach to Modernizing Your Communications in a Cost-Conscious World

In the current economic climate, organizations are becoming increasingly cost conscious and risk averse. With persistent inflation, geopolitical tensions, and fear of a global recession, businesses are looking to optimize their costs and reduce their risk. In response to rising interest rates, labor, material and energy costs, companies are …

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10 STRATEGIC DRIVERS that will reshape Business in 2023

Integration of digital technology into all business areas is fundamentally changing how organizations operate and deliver value to customers. In this blog we briefly highlight the 10 Strategic Drivers that NEC expects will reshape an organization’s operations in the year ahead. For a more in-depth coverage, read and download our whitepaper here. …

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HOW HYBRID CONTACT CENTRES CAN SOLVE THEIR SECURITY CHALLENGES

UNIVERGE BLUE CONNECT BRIDGE launched to take enterprises to cloud without losing existing hardware investments. Read the UC Today Blog on www.uctoday.com

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NEC Reveals Hybrid Telephony Bridge to Eliminate Cloud Transformation Waste

UNIVERGE BLUE CONNECT BRIDGE launched to take enterprises to cloud without losing existing hardware investments. Read the UC Today Blog on www.uctoday.com

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NEC PROVES UCAAS ISN’T JUST FOR LARGE CORPORATIONS

Estate agency chooses NEC’s UNIVERGE BLUE CONNECT UCaaS solution for flexible, efficient communications. Read the UC Today Blog on www.uctoday.com

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NEC Lets Customers do UC Their Way

Flexible approach to PBX, cloud and hybrid means customers don’t have to make either-or decision between on-prem and cloud solutions. Read the UC Today Blog on www.uctoday.com

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NEC SLASHES SCREEN SWITCHING WITH UCAAS/CCAAS INTEGRATION

UNIVERGE BLUE CONNECT and ENGAGE integration lets users run call centre apps and functions through UC screen. Read the UC Today Blog on www.uctoday.com

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HOW NEC’S UNIVERGE BLUE MAKES UCAAS ‘CRAZY SIMPLE’

NEC’s Andrew Cooper explains how its latest offering takes the complexity out of UCaaS systems. Read the UC Today Blog on www.uctoday.com

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Data Protection & the Unmanned Office

You are responsible for managing the backup systems and IT infrastructure for your company, and the Coronavirus has brought chaos to your community. Whether a lockdown is declared, or your company institutes a work-from-home policy, the result is that hardly anyone is in the office. An unmanned office presents some unique risks to …

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Voice Quality Issues? OVOC and MasterScope are the Cure!

When I consult with new customers, I always ask: “Do you have any voice quality issues?” Surprisingly, the answer that I most often hear is “I have no idea.” At first, this intrigued me. How could IT managers be totally unaware of whether their enterprise’s network has voice quality issues? Then the fog cleared. In the absence of any …

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Lloyd's recognizes NEC for 30 Years of Quality Management Excellence

Quality, reliability, dedication and customer focus pay off. That’s surely the case at NEC. Once again, NEC Nederland BV has recently successfully passed a stringent Lloyd's ISO9001 audit. Without a single non-conformity ascertained, Lloyd’s was pleased to renew the organization’s ISO 9001 certification. Moreover, in celebrating 30 …

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Being Prepared

As we consider how best to reopen the economy country by country, organizations need to assess what their new reality will look like too. Some business practices that proved so effective during the COVID-19 pandemic will continue even after employees return to the office. Other routines will transform to effectively tackle lingering effects …

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The New Normal of Telecommuting

Whether self-quarantined or due to a shelter-in-place or company mandate, many of us within the corporate sector have found ourselves relocated from on-site environments to full-time telecommuting. While the hope is that this will be short term and the threat of the Coronavirus will subside quickly, our current situation is definitely …

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Smart Enterprise Communications in times of Corona

The emergence and dramatic spread of the Corona virus has impacted societies and economies around the globe. Enterprises, production facilities, supply chains, schools, regions and complete countries have gone into lock-down and come to a stand-still. Get togethers – from small meetings and class room gatherings to very large events and …

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Customer Engagement

Customers are the sole purpose of any business and the level of service an organization offers its customers can therefore literally make or break business success. In today's hyper-competitive business environment customers are more educated, better informed, more value conscious and their expectations of the companies they buy from are ever …

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Are your ready for the end of ISDN?

ISDN is a traditional phone line technology which often uses a network to deliver voice and data. This, along with older PSTN technology, is currently being phased out, or in some regions has already been switched off. This technology is still widely used across the EMEA (Europe, Middle East and Africa) and a substantial number of business …

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NEC’s ADVANTAGE 2019 Partner Conference Goes Global for the First Time

Posted by John Wise on www.nectoday.com NEC’s first-ever global partner conference, ADVANTAGE 2019, brought together more than 550 attendees from North America, EMEA and Latin America to learn, share and socialize during the three-day event. Attendees representing 200 partners from 50 countries gathered at the Hilton Bonnet Creek in Orlando, …

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DECT – Still (favourite) after all these years

Since its standardisation, in the years 1990 to 1993, DECT has developed into the most successful and favourite technologies for wireless on premise communications. Over the years many innovations have been introduced, and NEC has been at the forefront. One of the main changes came in 2002, when traditional DECT transitioned into IP DECT, …

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Hotel Fire Protection and Mobilization - Sleep (safely) on IT!

Being responsible for a hotel, your primary concern – besides guest satisfaction – is your guests’ safety. If a fire breaks out in a hotel, it puts dozens of people’s lives at risk. Guests aren’t familiar with the building and may even be asleep when a fire occurs, which puts them at even more risk. An incident that gets out of …

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A New Vision for NEC’s Smart Enterprise

As the enterprise environment changes, it’s up to technology partners to provide tools and stay adaptable to help support those businesses. NEC has a wide breadth of core UC and IT products and each stands on its own to help solve common technology dilemmas. Our NEC Smart Enterprise encapsulates those multiple solutions into one powerful …

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Gartner’s UC Magic Quadrant is Losing its Luster

The Gartner Magic Quadrant has long held a place of reverence in the Information and Communications Technology industry as a go-to resource for large enterprises seeking a short list of vendors to consider for technology purchases and projects. As you may know, NEC is regularly included in a number of Gartner reports, most notably the recently …

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Can Teams Collaborate Effectively While Working Remotely?

It’s estimated that telecommuters will total 3.9 million people by 2016.The question remains though—can work-from-home teams collaborate effectively with the help of technology? telecommuting change in a memo, saying, "To become the absolute best place to work, communication and collaboration will be important, so we need to be …

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NEC Ranks Highest in Customer Service, Trust, and Technology

Our unified communications (UC) customers have always said that NEC provides highly reliable communications solutions designed to support their unique businesses, and industry analysts have also agreed. Recently, Nemertes Research surveyed 500 IT decision-makers to determine how they rate their technology vendors. The survey asked 20 key …

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Contact Center Metrics: The Importance of First Call Resolution

Tech professionals love their acronyms, and FCR—First Call Resolution in customer service industries and contact centers is no different. Lately, it seems every vertical industry has its vocabulary; with an acronym for every ideology, methodology, principle, and strategy. Most of these terms have been discussed to death—to the extent …

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IT Convergence: Key Technology Trends that are driving Smart Enterprises to Modernize towards converged IT infrastructure

The need for modernization among IT departments is a trend that is becoming increasingly relevant as IT departments are constantly faced with generational shifts in technology. The pressures of modern business require that IT departments close the gap between yesterday’s IT implementations and tomorrow’s demands. Organizations that …

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What to look for when creating a Unified Communications RFP

Each year at Enterprise Connect, a mock Request for Proposal (RFP) session is held. The mock RFP is a simulation of the requests that enterprises and government agencies put out when looking for a new unified communications solution. The session, led by independent consultant David Stein, Principal at Stein Consulting Group, assesses telephony …

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7 Reasons to Consider Cloud-based Unified Communications Services

The productivity benefits of Unified Communications (UC) continue to be recognized as it moves into mainstream adoption. As organizations consider how best to deploy, there are a number of factors to consider. This post focuses on the top reasons to consider Unified Communications as a Service (UCaaS). UCaaS capabilities, also known as hosted or …

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Making Mobile People More Productive

In today’s flexible and fast-moving business environment, employees are never in one place for very long. Workers can be just about anywhere: at the office, between appointments, on business travel or working from home. Because of that mobility, they need a mobile device that enables them to conduct business regardless of location with …

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How will the Internet of Things be Strategic to the Enterprise?

The Internet of Things (IoT) is quickly becoming entrenched in both consumer and enterprise IT as both a technology priority and a buzzword. As IT practitioners continue the ongoing evaluation of the rapidly growing array of IT tools and technologies available to the Enterprise, it might be time to question how strategic the IoT will be to the …

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Empowering the Smart Enterprise

Ronald Schapendonk is the creator of NEC's Smart Enterprise marketing concept, a crisp and clear idea that integrates NEC's IT and communications capabilities into attractive global business solutions, and offers enterprises the framework they need to forge a smarter way to build a resilient infrastructure and embrace latest applications …

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Government accreditation of NEC's UNIVERGE 3C platform opens many doors

In 2014, NEC's UNIVERGE 3C software-based unified communications and collaboration solution was accredited by an organization that arguably demands the most stringent and rigorous standards in the world: the United States Department of Defense (DoD). Kurt Jacobs fostered a successful government-industry partnership for unified communications …

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3 Questions Answered about IT Modernization in Government

In February 2010, the Department of Defense created the Federal Data Center Consolidation Initiative (FDCCI) to reverse the historic growth of Federal data centers. The FDCCI has been seeking to curb this unsustainable increase by reducing the cost of data center hardware, software, and operations; shifting IT investments to more efficient …

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How Secure is the Cloud? Your Questions Answered

Cloud security is a hot discussion topic these days. Security is one of the main reasons that many business leaders have been slow to adapt to the cloud. Keeping data on premises makes business and IT leaders feel more secure. But lately there seems to be a shift—the cloud tipping point has arrived, and more companies are moving to the …

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NEC Resource Center - How to Choose a Cloud or SaaS Vendor

Choosing a cloud and SaaS vendor can be tricky for SMBs with small IT organizations and larger corporations looking to lower operating costs. There are many benefits to choosing cloud or SaaS over on-premises but the route to those benefits is not always risk-free.  Difficulty vetting cloud or SaaS vendors is a common problem in …

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3 Tips for Avoiding Network Downtime in Hotels

With all the negative reporting around economic recoveries, it’s always nice to hear a little good news. Each year, hoteliers around the world see larger chunks of money spent on travel. In 2013, Americans spent 887.9 billion dollars on travel alone, with about 19% of that total going directly to lodging. All of the money pouring into the …

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What does WebRTC do for the Enterprise?

Now is the time to scrutinize new technologies, business strategies, and capabilities. How will they fit your enterprise? Will they live up to the hype? WebRTC is an emerging open source project that aims to enable the web with real-time communications capabilities—giving users the ability to conduct peer-to-peer voice and video …

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BYOD and BYOA: The State of Mobility Adoption

Mobile devices are completely ingrained in our daily lives. They entertain, remind, socialize, and manage us. They are our personal authentication key to the world around us. They are an extension of ourselves. Handheld mobile devices are just extremely personal, more so than any other device we interact with during the day. When asked, most …

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